At Green Heaven Puffers Cannabis Online Shop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about how we handle your information, please contact us at our contact page

1. Information We Collect

We collect personal information that you provide to us directly, as well as certain information automatically collected when you use our website. This information helps us improve your experience and provide better services.

Personal Information You Provide

When you sign up for an account, make a purchase, subscribe to our newsletter, or engage with our services in any other way, you may provide us with the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (e.g., credit card details, PayPal account)
  • Demographic Information (e.g., age, gender)

Automatically Collected Information

When you visit our website, we may collect certain technical information automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Usage Data (for analytics and personalized experiences)
  • Location Data (if you enable location services)

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Providing and improving our services: To process your orders, communicate with you, personalize your experience, and deliver customer support.
  • Marketing and promotions: To send you updates about our products, promotions, and special offers (you can opt out of marketing emails at any time).
  • Website functionality: To enhance your experience on our site, remember your preferences, and improve our website’s performance.
  • Legal compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal information. These include:

  • Encryption: We use SSL (Secure Sockets Layer) encryption to protect sensitive data, such as payment information, during transmission.
  • Access Control: We restrict access to your personal information to authorized personnel only.
  • Data Storage: Your information is stored on secure servers with robust backup and data recovery protocols.

While we strive to protect your information, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with business operations, such as payment processing, order fulfillment, and email marketing. These third parties are obligated to protect your data and use it solely for the purpose for which it was provided.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or the safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our site. They help us remember your preferences, improve site performance, and analyze how users interact with our website.

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website and limit some functionality.

6. Your Rights and Choices

You have several rights regarding your personal data, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Cookie Preferences: You can manage cookie settings through your browser or by using the cookie preferences tool on our website.

If you wish to exercise any of these rights, please contact us at our store via our contact page 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information as quickly as possible.

9. International Users

If you are accessing our website or services from outside of United States, please note that your information may be transferred to and processed in the United States, where our servers are located. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.